2026 State of Digital Experience Report
Download Conviva's State of Digital Experience 2026 to find out what consumers actually do rather than what funnel models assume they do.
Clare Kocheri
How to Prove Consulting Outcomes to Clients Before the Engagement Starts
Clients aren't buying strategy decks anymore — they want proof before they sign. Learn how GSIs can walk into deals with revenue-ranked behavioral data from the client's own digital experience, and win outcome-based engagements before the competition knows what hit them.
Becoming Superhuman in the Agentic Era
To thrive in the agentic era, teams need to operate with AI as a central part of how they think and work, not as a downstream tool.
Operationalizing Full-Census Data to Optimize Quality of Experience
Customers expect to get what they want, when they want it, at the lowest price. They expect the freedom to choose between thousands of products and configurations, while at the same time receiving suggestions and content intuitively tailored to their needs. And if a problem arises, they have the agency to quickly take their business elsewhere.
The IP-Enabled Set-Top Box Challenge: Solving for the Data Void That Cripples Operators
In this panel debate you will learn how service providers monitor and improve QoE on their IP-enabled STBs by solving these challenges through an Experience-Centric approach to Observability.
Democratizing Stateful Analytics through Visual Programming
Conviva recently presented a paper on "SEAM-EZ: Simplifying Stateful Analytics through Visual Programming" at the premier international conference of Human-Computer Interaction, ACM CHI 2024. We showcased our novel “no code“ platform, SEAM-EZ, for creating stateful analytics. SEAM-EZ stands for Stateful Event Analytics Made Easy; a tool that makes what used to be a complex problem seem easy.
Mastering Stateful Metrics: Your Key to Tracking Business KPIs
Here at Conviva, we aim to revolutionize traditional operations practices by putting the focus back on what matters most: Quality of Experience. Whether you're aiming to find and fix problems, plan for the future, or track performance changes, your decisions need to be based on Stateful Metrics that are made for the unique goals and nuances of your business.
Inside the Tech Powering Your Streaming Obsession
Tune in to Conviva’s President and CEO, Keith Zubchevich, as he sits down with Alex Kantrowitz of Big Technology to discuss the complexity of delivering high-quality digital experiences to millions of users around the globe.
On Demand Webinar: Revolutionizing OTT – How Quality of Experience Transforms High-Demand Live Events
If you are looking for best practices when launching a High-Demand Live Event, then this recording is for you! Gone are the days when mere content delivery was enough. Today, as we’ve evolved with monumental live spectacles like the FIFA World Cup, UEFA Champions League, and the Super Bowl, the benchmark for excellence is notRead more »
Revolutionizing Operational Efficiency: Unifying Analytics and Observability for Seamless Decision-Making
CTOs and operational teams are facing two critical challenges: 1) high analytics and observability spend with low return on investment (or without the expected impact) and 2) low operational efficiency due to disconnected decision-making.
Traditional Observability vs. Real-Time Performance Analytics: Refocusing on the Customer
Success or failure for today’s digital businesses often hinges on their web and mobile apps. Regardless of the market or industry, engineering, IT, and product teams must deliver an available, functional, and delightful experience for their users. For these technical teams, the juggling act is meeting large numbers of users across software that’s increasingly reliantRead more »
Announcing the General Availability of Experience-Centric Operations
Today we are thrilled to announce that our Experience-Centric Operations (ECO) service is generally available to all our customers.