Patterns predict outcomes. Metrics don’t.

Uncover growth opportunities, expose friction, inefficiencies, and confusion, drive predictable outcomes—
in real time, cost effectively, and at any scale.

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Introducing the new Digital Product Insights.

A new era of experience analytics—built for apps, websites, and AI agents.

Explore Digital Product Insights

Predictions 2026:
The Agentic Era
Has Arrived.

AI agents will drastically reshape processes for growth marketing, product, and AI agent teams in 2026.

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Conviva Named a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring.

The only platform to identify consumer experience and engagement patterns that power better outcomes across apps, websites, and AI agents.

Download the 2025 Gartner® Report

Conviva Recognized Across Multiple G2 Fall 2025 Reports: A Leader in Digital Analytics

Proud to be named Leader in Digital Analytics by G2 Crowd Fall 2025

See why customers trust Conviva

Customer Story

Resolved User Experience Issues During App Release

“When we released the new app version, we thought everything looked great. But soon after, Conviva triggered on AI Alert indicating something went wrong. Conviva enabled us to solve the issue fast, ensuring a high-quality experience for thousands of our customers.”

Jhanett Marcano
Senior TPM

106K

User saved from Suboptimal Experience

99%

Reduction in MTTD

Customer Story

Enhanced Customer Experience with Experience-Centric Customer Monitoring

“Conviva gives us a real-time lens into anything that could impact our user experience and the ability to connect those insights to backend system performance.

Kishore Krishnamurthy
CTO

4.8

Zee5 App Store rating (up from 2.8/5.0)

$160K

Subscription revenue preserved – from resolving a single outage

9,000

Users saved from churning

Customer Story

Reduced App Startup Time to Accelerate Content Discovery and Avoid Removal from Amazon

“The value of Conviva is understanding how impactful the device type is on user experience, which can impact our KPIs, but had been invisible until Digital Product Insights was able to highlight it.

Andrew Jackson​
Senior Product Manager

900K

Devices identified with suboptimal start up on Amazon Fire TV

2.3s

Improved Startup time on Amazon Fire TV. No SLA violations.

Customer Story

Reduced ANR-Driven Ad Failures on Android Devices

Atresmedia identified a potential issue with ad crashes by analyzing common complaints about errors occurring during commercial breaks. The company used Conviva Experience Metrics and User Timelines to pinpoint users and user sessions impacted by the error. They then deployed a new application version for Android users to accelerate ad request time, significantly reducing ANR errors.

10%

Reduction in total ANR Errors

32%

Reduction in timeout errors caused by ad requests

Industry-First Achievement

The only intelligence layer that turns every digital interaction into real-time insight, linking consumer engagement patterns to business outcomes at any scale.

7B+

Sensors on Devices

5T+

(Yes, trillion.) Events/Day

12B+

Metric computations/minute

Rated 4.8/5.0 by customers on Gartner Peer Insights™

Monitoring Tool Enhances Video Play Experience

Reviewer Function:
Engineering - Other

Company Size:
Gov't/PS/ED 5,000 - 50,000 Employees

Industry:
Education Industry

Great product, needs longer data retention in the dashboard.

Reviewer Function:
General Management

Company Size:
<50M USD

Industry:
Media Industry

Keeping streams smooth and viewers happy

Reviewer Function:
Product Management

Company Size:
250M - 500M USD

Industry:
Media Industry

Solving Issues and Optimizing Outputs with Conviva

Reviewer Function:
Product Management

Company Size:
250M - 500M USD

Industry:
Media Industry

Effective Team Guidance for Product Onboarding, Echo and video analysis reports

Reviewer Function:
Product Management

Company Size:
<50M USD

Industry:
Software Industry

Conviva: Essential video monitoring with unmatched support and deep streaming insights.

Reviewer Function:
IT

Company Size:
1B - 3B USD

Industry:
Media Industry

Achieve Enhanced Satisfaction with Conviva's Stream Monitoring

Reviewer Function:
Software Development

Company Size:
3B - 10B USD

Industry:
Software Industry

Excellent tool to gain insight into Video consumption quality of experience.

Reviewer Function:
Project and Portfolio Management

Company Size:
50M - 250M USD

Industry:
IT Services Industry

Good Product to integrate for the player.

Reviewer Function:
Software Development

Company Size:
50M - 250M USD

Industry:
IT Services Industry

Streamlining Video Analytics: An Insight into Conviva's Product

Reviewer Function:
Software Development

Company Size:
<50M USD

Industry:
IT Services Industry

React-Native Mobile Development: A Call for Enhanced Support

Reviewer Function:
Software Development

Company Size:
<50M USD

Industry:
IT Services Industry

Breaking Down Conviva's Superior Video Analytics

Reviewer Function:
IT

Company Size:
50M - 250M USD

Industry:
IT Services Industry

Efficient, quick integration with helpful tools for validation of product

Reviewer Function:
Software Development

Company Size:
<50M USD

Industry:
Software Industry

Great Solution for QOE metrics

Reviewer Function:
IT Services

Company Size:
250M - 500M USD

Industry:
Software Industry

Decoding 5 Years of Exceptional Experience with Conviva

Reviewer Function:
Software Development

Company Size:
50M - 250M USD

Industry:
Media Industry

Great Product and Exceptional Team Support

Reviewer Function:
Software Development

Company Size:
250M - 500M USD

Industry:
Software Industry

How Conviva Helped Me Understand My Own Product

Reviewer Function:
Engineering - Other

Company Size:
3B - 10B USD

Industry:
Telecommunication Industry

An indispensable tool for streaming platforms

Reviewer Function:
Engineering - Other

Company Size:
<50M USD

Industry:
Software Industry

Unraveling the Complexity of Product Ecosphere Integration

Reviewer Function:
Product Management

Company Size:
250M - 500M USD

Industry:
Media Industry

Conviva - Your go to analytics tool

Reviewer Function:
Data and Analytics

Company Size:
Gov't/PS/ED 5,000 - 50,000 Employees

Industry:
Education Industry

Reliable and Strong Support

Reviewer Function:
Engineering - Other

Company Size:
50M - 250M USD

Industry:
Media Industry

Excellent Insights and Real-Time Monitoring.

Reviewer Function:
Software Development

Company Size:
1B - 3B USD

Industry:
IT Services Industry

Conviva Video is an instrumental tool in driving quality of service

Reviewer Function:
IT

Company Size:
1B - 3B USD

Industry:
Media Industry

Behind the Success: Conviva's Data Driven Approach

Reviewer Function:
Engineering - Other

Company Size:
50M - 250M USD

Industry:
Telecommunication Industry

Supportive Conviva Team Assists Through Complex Integration Process

Reviewer Function:
Software Development

Company Size:
1B - 3B USD

Industry:
Media Industry

Efficient Tool for Swift Data Identification

Reviewer Function:
Operations

Company Size:
500M - 1B USD

Industry:
Telecommunication Industry

Transforming Customer Experience: The Conviva Tool Success Story

Reviewer Function:
Operations

Company Size:
10B - 30B USD

Industry:
Media Industry

Revolutionizing Defect Detection with Conviva's New AI tool

Reviewer Function:
Engineering - Other

Company Size:
3B - 10B USD

Industry:
IT Services Industry

Stepping Up Performance with Conviva's Data Insights

Reviewer Function:
Customer Service and Support

Company Size:
1B - 3B USD

Industry:
Telecommunication Industry

The Clarity and Precision of Conviva's Tracking Information

Reviewer Function:
Software Development

Company Size:
50M - 250M USD

Industry:
IT Services Industry

Delving into Accurate Data and Fast Performance Software

Reviewer Function:
Engineering - Other

Company Size:
<50M USD

Industry:
Consumer Goods Industry

Fantastic tool for video analytics and engagement monitoring

Reviewer Function:
Product Management

Company Size:
500M - 1B USD

Industry:
Media Industry

Exceptional Integration Support Experience with Conviva

Reviewer Function:
Engineering - Other

Company Size:
250M - 500M USD

Industry:
Travel and Hospitality Industry

Conviva provides great customer support when integrating with its services

Reviewer Function:
IT

Company Size:
50M - 250M USD

Industry:
Media Industry

Exceptional Product Experience and Collaborative Support from Conviva

Reviewer Function:
Management / Business Consulting

Company Size:
50M - 250M USD

Industry:
IT Services Industry

Our experience with Conviva suite and the team at Conviva has been outstanding!

Reviewer Function:
Project and Portfolio Management

Company Size:
250M - 500M USD

Industry:
Software Industry

Exceptional Streaming and App Analytics with Unmatched Insights

Reviewer Function:
Sales and Business Development

Company Size:
<50M USD

Industry:
Media Industry

Conviva Eco: Comprehensive review

Reviewer Function:
Software Development

Company Size:
1B - 3B USD

Industry:
Media Industry

Conviva's Strong Partnership for Live Streaming Analytics Over Years

Reviewer Function:
Data and Analytics

Company Size:
10B - 30B USD

Industry:
Telecommunication Industry

Easy to use and integrate

Reviewer Function:
Project and Portfolio Management

Company Size:
<50M USD

Industry:
IT Services Industry

Experience the Power of Real-time Streaming Performance Monitoring

Reviewer Function:
Engineering - Other

Company Size:
<50M USD

Industry:
Media Industry

Streamlined Operations and Enhanced Viewer experience with Conviva

Reviewer Function:
Engineering - Other

Company Size:
250M - 500M USD

Industry:
Media Industry

Exploring Conviva: Receive User Perspective Metrics and Insights

Reviewer Function:
Operations

Company Size:
30B + USD

Industry:
Media Industry

Conviva: A Powerful Ally in Monitoring and Managing VOD & Live Streaming

Reviewer Function:
General Management

Company Size:
500M - 1B USD

Industry:
Media Industry

Don't bother trying to instrument anything better. Just use Conviva.

Reviewer Function:
Engineering - Other

Company Size:
50M - 250M USD

Industry:
Media Industry

Seamless and Efficient Onboarding Experience with Conviva

Reviewer Function:
Design

Company Size:
<50M USD

Industry:
Media Industry

Revolutionize Your User Experience with Conviva

Reviewer Function:
Engineering - Other

Company Size:
250M - 500M USD

Industry:
Telecommunication Industry

Seamless Integration with Excellent Support, but Challenging Contract Negotiations

Reviewer Function:
Software Development

Company Size:
1B - 3B USD

Industry:
Media Industry

Exploring the User-Friendly Interface of the Latest Software

Reviewer Function:
IT

Company Size:
50M - 250M USD

Industry:
IT Services Industry

The Evolution of User-Friendly Aspects in Product Update

Reviewer Function:
Data and Analytics

Company Size:
500M - 1B USD

Industry:
Media Industry

Exploring User Level Debugging and Metrics in Conviva

Reviewer Function:
Product Management

Company Size:
<50M USD

Industry:
Media Industry

Decoding Videos: Understanding SPI, EBVS and High StartupTime

Reviewer Function:
Engineering - Other

Company Size:
<50M USD

Industry:
Media Industry

Exceptional Conviva Integration and Support Team Always Ready to Help

Reviewer Function:
IT

Company Size:
10B - 30B USD

Industry:
Telecommunication Industry

Revolutionizing User Experience: Conviva's Impact on Issue Identification

Reviewer Function:
Product Management

Company Size:
Gov't/PS/ED 5,000 - 50,000 Employees

Industry:
Education Industry

Product Installation Challenges Yield Significant Analytics Insights

Reviewer Function:
Marketing

Company Size:
1B - 3B USD

Industry:
Media Industry

Coviva give great video experience insights and monitoring ability

Reviewer Function:
Engineering - Other

Company Size:
50M - 250M USD

Industry:
Media Industry

Product Simplicity: A Comprehensive Look

Reviewer Function:
Data and Analytics

Company Size:
500M - 1B USD

Industry:
Telecommunication Industry

A good tool to consider for monitoring video performance and analytics

Reviewer Function:
Software Development

Company Size:
<50M USD

Industry:
Media Industry

Conviva ECO: Revolutionising User Centric Observability

Reviewer Function:
Software Development

Company Size:
50M - 250M USD

Industry:
Media Industry

Exploring the Versatility of the Platform Across Devices

Reviewer Function:
Software Development

Company Size:
<50M USD

Industry:
Media Industry

Exceptional Integration and Support Offered by Conviva

Reviewer Function:
IT

Company Size:
50M - 250M USD

Industry:
Telecommunication Industry

Revolutionizing Quality of Service Measurement with Innovative Tool

Reviewer Function:
IT

Company Size:
<50M USD

Industry:
Software Industry

Live Stream Health Features Unlock Rapid Customer Assistance

Reviewer Function:
Engineering - Other

Company Size:
50M - 250M USD

Industry:
Media Industry

Start responding to the real world in real time.

*Based on 64 ratings submitted in the Digital Experience Monitoring market as of January 22, 2026.

Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.