Research Library

Dive into the ongoing research that makes Conviva a leader in real-time performance analytics.

Explore how Conviva connects business impact with experience, engagement, and technical response data from ALL users—as they happen, at any scale.

Nexa: Automatically Surfacing Business Impacting Insights in E-commerce Applications

Internet-scale e-commerce storefronts are being rearchitected as compound AI systems with agentic workflows for customer interactions and backend processing. As this AI transformation and agentic economy is underway, product teams need to get actionable insights into business-impacting outcomes. Classical approaches such as static funnels or static dashboards cannot deal with the scale, diversity, and contextual interactions that happen over billions of user interactions. As such, we need novel agentic approaches to automatically surface business-impacting insights. Conviva presents Nexa as the solution: an agentic framework that surfaces business insights automatically.

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Raising the Level of Abstraction for Time-State Analytics with the Timeline Framework

With the the time and state of streaming metrics constantly evolving, traditional models and simple aggregation queries have proven too slow, expensive and imprecise to keep up. Conviva’s groundbreaking timeline approach improves development time, increases performance, and lowers cost.

Automatically Surfacing Opportunities for Improvements in Internet-Scale Applications

Highlighting the early promise of a proof-of-concept system for identifying opportunities for business performance improvements.

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