Conviva research finds that consumer-facing agents spend an average of two minutes and 32 seconds establishing basic context before they can address a customer's actual request.
Download Conviva's State of Digital Experience 2026 to find out what consumers actually do rather than what funnel models assume they do.
New data shows that two-thirds of your most valuable customers take journeys your analytics were never built to see. The implications for AI agent design — and the analytics infrastructure behind them — are significant.
Context graphs are essential for consumer-facing AI agents. Learn how they work — and what it takes to build a good one
How GSIs build AI agent consulting practices with recurring revenue. A three-stage framework: design, training, and continuous optimization.
Walk through the engineering arc behind the Conviva JavaScript Sensor SDK, used across our Digital Pattern Insights solutions.
Nexa, Conviva's analytics agent, is built to close the gap that's always existed in live sports streaming: speed of response to viewer issues.
AI-referred buyers convert at 3.5x the site average, and 45.5% when they ask an on-site agent about price. Conviva's A2A Commerce Report reveals the behavioral signals driving the channel.
Download the Conviva report to discover how your business can leverage the A2A acquisition channel to boost conversions and retention.
Download our report today to dig into the research and discover critical insights into how consumer-facing AI agents can make or break your relationship with customers.
Events are what happened. Behavior is what it means. In the era of AI-mediated commerce, understanding the second is what matters.
Funnel vision isn't a configuration problem or a dashboard gap. It's a structural consequence of using a measurement model designed for a straight-line journey to describe a buying behavior that is almost never straight-line.
Clients aren't buying strategy decks anymore — they want proof before they sign. Learn how GSIs can walk into deals with revenue-ranked behavioral data from the client's own digital experience, and win outcome-based engagements before the competition knows what hit them.
To thrive in the agentic era, teams need to operate with AI as a central part of how they think and work, not as a downstream tool.
