The stream
can be perfect.
The experience
can still fail.
Streaming Experience Insights puts video, app, and ad experience on one real-time timeline, so you see every viewer session in full, from login to the last ad break.
Viewers see one experience.
A stream can’t start if the app doesn’t.
Crashes, frozen launches, and failed logins happen before the first frame, where video analytics never see them.
A few seconds of buffering loses the audience.
A degraded stream doesn’t file a ticket. It becomes a social post, an uninstall, and a cancellation.
Ad breaks are where you make money, and where analytics go dark.
A stream can look healthy while ad slots go unfilled and creatives fail to load.
We built QoE for video.
Now we measure every touchpoint.
10 Olympic Games. 20 Super Bowls.
5 FIFA World Cup tournaments.
Run their streaming experience on Conviva.
A real-time measurement record, set at the 2026 FIFA World Cup.
Every session, in full. On one timeline.
Full-census, real-time analytics across video, apps, and ads on the same session timeline, so you can see which experience issues cost you viewing time, ad revenue, and subscribers.
Video experience
Startup, buffering, and bitrate for every session, not a sample, across every device and region.
Ad experience
Every ad attempt on the same timeline as playback, by market, device, and ad server, while it’s happening.
App experience
Crashes and app stability alongside video quality, by device, model, and network.
Every new screen, from smart TVs to seatbacks.
One timeline for every device category, including live streams over satellite at 35,000 feet.
Precision: built-in CDN selection.
Deliver optimal quality at lower cost, automatically.
Nexa and MCP
Any team can query viewer data through Nexa, or bring it into its own agentic tools through MCP.
All your streaming data. One question away.
Nexa is Conviva’s AI analytics agent, built to turn massive-scale streaming data into answers you can act on. Ask questions in plain language and get insights across video, audio, ads, and apps, without building dashboards or waiting on a data request.
Ask in plain language.
One prompt gave a global sports streamer a full ad-fill report across 18 million ad attempts, surfacing roughly 59,000 unfilled breaks it could fix before the next day’s kickoff.
Pinpoint the cause.
A pay-TV operator gets a daily set-top-box crash report by device model, city, and ISP, closing a blind spot no other tool could.
Bring insights into your workflow.
Connected over MCP, a broadcaster had a live view of every TV model in about 20 minutes, and turned 4K off only where it hurt viewers.
Twenty years.
Every innovation.
Conviva has helped the world’s largest media brands move from broadcast to streaming across every major device category. Every new screen brings new ways for an experience to fail.
The latest frontier: live sports on airplane seatbacks, streamed over satellite at 35,000 feet, measured on the same timeline as every other screen.
