Clare Kocheri

The New Playbook for Product Insights

This playbook reveals five hidden pain points that keep product teams stuck in reactive mode, and the proven strategies that leading digital organizations use to break through.

The Concurrency Trap: How An Atomic Counter Stalled A Pipeline

Discover how a single atomic counter caused a major slowdown in Conviva's high-scale streaming analytics platform. This post unpacks the concurrency pitfalls behind a mysterious latency spike and offers lessons for Rust developers working with DAGs, actor models, and shared state.

Understanding Your Digital Business Shouldn’t Be This Hard

When your north star business metric — whether it’s conversions, engagement, bookings, or another KPI — declines, do you immediately know why? How long does it take to get answers? How many people need to be involved? And how often do you never actually pinpoint the cause? On the flip side, you want to increase conversions. Do you know what levers to pull or are you always guessing?