2026 State of Digital Experience Report
Download Conviva's State of Digital Experience 2026 to find out what consumers actually do rather than what funnel models assume they do.
Clare Kocheri
How to Prove Consulting Outcomes to Clients Before the Engagement Starts
Clients aren't buying strategy decks anymore — they want proof before they sign. Learn how GSIs can walk into deals with revenue-ranked behavioral data from the client's own digital experience, and win outcome-based engagements before the competition knows what hit them.
Becoming Superhuman in the Agentic Era
To thrive in the agentic era, teams need to operate with AI as a central part of how they think and work, not as a downstream tool.
Case Study: Punjab Kings Score with New Name and Social Buzz
The Punjab Kings teamed up with Conviva for a competitive edge to monitor their new name change and build the most inclusive social community for their fans.
Case Study: Customer Care
Learn how a U.S.-based streaming business with tens of millions of users was able to resolve calls faster and reduce call center operations by $564,000.
Case Study: Integrated Media Company
Learn how this integrated media organization used Conviva's unique combination of consulting, retention analysis, industry benchmarking, and performance reports to grow revenue and reduce churn.
Netflix and Squid Game: Using Viewership Data to Win the War on Engagement
Netflix revealed some insights around Squid Game that we can all learn from on how they make data-driven decisions with robust viewership data. So how can you be like Netflix and use viewership and engagement data to deliver amazing content experiences?
Case Study: Doubtnut Aces EduTech Video with Conviva
Doubtnut teamed up with Conviva to illuminate blind spots and safeguard students’ offline video learning. Doubtnut implemented Conviva Experience Insights for real-time quality of experience (QoE) monitoring and Viewer Insights to granularly slice and dice learning assets and troubleshoot problematic clips.
OTT Metrics that Matter
In this white paper, you’ll learn the difference between authenticated versus non-authenticated social media metrics, the top five metrics for monitoring performance and diagnosing issues, and how to use metrics to increase viewer engagement, reduce subscriber churn, and elevate the customer experience.
OTT 101: Top 5 Metrics that Matter for Tech Ops
Technical operations teams are often the first and last line of defense when it comes to delivering flawless streaming experiences. So, it’s important to pinpoint the metrics that matter most when monitoring performance and diagnosing issues.
OTT 101: Your Guide to Streaming Metrics that Matter
Whether you’re a brand, agency, advertiser, streaming platform, or publisher, in today’s digital world, you need to understand streaming. We put together a guide to all things streaming metrics to help you not only understand the landscape, but also gain a competitive advantage. Today we’ll focus on the metrics that can help drive business decisionsRead more »
OTT 101: The History and Future of OTT Streaming
For some of us, streaming has always been a part of our lives. Others lived through the birth of the internet, and still others will remember a time when there were only a handful of TV networks and not even cable television. No matter how you experienced the growth of over-the-top (OTT) streaming, all of us are squarely in the middle of the OTT revolution. How did weRead more »