Learn how product teams use Conviva DPI to shine a light on behavior patterns that impact conversion — prioritize the product improvements to deliver predictable business outcomes.
Learn how Conviva Digital Product Insights (DPI) connects agent conversation patterns, digital product interaction, and business outcomes—automatically revealing where to optimize and what to build next.
Pattern analytics (backed by full-census telemetry, Automatic Insights, and cohort replay) gives marketers the causal clarity to diagnose swings, reallocate spend, and drive predictable growth.
Top-line metrics don’t tell the whole story. Discover how micro-cohort analysis reveals performance blind spots and uncovers hidden causes of conversion drops.
Discover why product, engineering, and ops teams struggle to see the same reality during incidents. Learn how real-time diagnostics and shared visibility speed up root cause analysis and protect conversion rates.
Conviva wins the 2025 Google Cloud Business Applications Partner of the Year Award for helping digital services deliver seamless customer experiences.
Explore effective strategies for diagnosing and addressing sudden conversion rate drops. Learn about new product analytics tools for root cause analysis and enhance user experience to boost checkout conversions.
Global Conviva teams united for the 2024 Hackathon, ideating creative and innovative solutions to elevate the Conviva Operational Data Platform. Learn more!
Sharing our insights and learnings from the journey of building LLM agents.
Conviva recently presented a paper on "SEAM-EZ: Simplifying Stateful Analytics through Visual Programming" at the premier international conference of Human-Computer Interaction, ACM CHI 2024. We showcased our novel “no code“ platform, SEAM-EZ, for creating stateful analytics. SEAM-EZ stands for Stateful Event Analytics Made Easy; a tool that makes what used to be a complex problem seem easy.
When designing a domain-specific enterprise-grade conversational Q&A system to answer customer questions, Conviva found an either/or approach isn’t sufficient.
The key to delivering optimal experiences to every user is to comprehensively measure and react to changes in their Quality of Experience in real-time. But, that can mean scanning millions of unique user data points to identify anomalies, detect patterns, and address the root causes of issues. It's becoming more difficult for operations teams to keep up with the speed and scale of user data they need to analyze. That’s where AI comes in.
