Letter: What retailers give up when chatbots do the shopping
Read Keith Zubevich's latest on why engagement with third-party agents should be selective and guarded, with clear identifiers and visibility.
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Conviva Reimagines Digital Experience Monitoring & Analytics for Agentic Era
Conviva DPI reveals patterns behind every consumer interaction and conversation across apps, websites, and AI agents, uncovering growth opportunities, friction, inefficiencies, and confusion in experience, to drive predictable outcomes.
Conviva Named a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring
The only platform to identify consumer experience and engagement patterns that power better outcomes across apps, websites, and AI agents.
11 Million Will Skip Linear TV and Stream the Super Bowl. Here’s Why That’s Possible
When the World Cup had its memorable run in Qatar, I enjoyed watching the matches like everyone else. But honestly, I was much more focused on the technical aspects of the viewing experience for fans worldwide.
