Conviva and AWS

Conviva and AWS empower the world’s leading B2C brands to deliver flawless digital experiences and drive growth with real-time performance analytics, precise AI-powered insights, and automation.

Conviva + AWS:
Co-sell ready.

Bigger deals. Faster closes. More AWS pull-through.

  • $500K+ Avg. Deal Size | 90-Day Sales Cycle
  • Listed on AWS Marketplace | Fully SaaS-Hosted on AWS
  • $1 Conviva Spend = $2 in AWS Data and AI Services Spend

Less than 60% of customers are satisfied with their digital experience.

  • Despite billions of dollars in investment in product analytics and observability tools.
  • Siloed analytics of customer behavior, experience, and technical performance data leave teams blind to patterns in churn or conversion and sudden shifts in KPIs.

Single platform connecting behavior, experience, and technical performance in real time.

  • Flexible, Stateful Patterns
    Track complex patterns across event sequences that lead to specific outcomes customized to your unique journey
  • High Dimensionality
    Continuously analyzes behavior and experience across the many dimensions of your business—instantly and cost effectively
  • Automated, Real-Time insights
    Automatically surfaces sudden changes and growth opportunities across business and technical KPIs

AWS Data & AI Services DRAG

Data Services

Conviva delivers structured experience data ready for analysis—enabling faster, more accurate insights without heavy data prep.

AI Services

Conviva enriches AI models with high-quality experience data—boosting relevance and performance across business-facing use cases.

Customer Story

Enhanced customer experience with experience-centric customer monitoring.

“Conviva gives us a real-time lens into anything that could impact our user experience and the ability to connect those insights to backend system performance.

~Kishore Krishnamurthy, CTO

4.8

Zee5 App Store rating (up from 2.8/5)

$160K

Subscription revenue preserved from resolving a single outage

9000

Customers saved from churning

AWS co-sell moments.

(Stage 1-3)

High-impact qualification driven by focused discovery.

Goal: Maximize win rates and ensure efficient AWS engagement through Conviva’s disciplined, value-led qualification approach.

Addressing AI, data, and security deep dives.

Goal: Provide technical and security assurance by leveraging AWS’s domain expertise.

(Stage 4)

Navigating procurement & leveraging marketplace.

Goal: Facilitate a smooth and rapid procurement process.

Fast start:
Operationalize Conviva data to AWS’s AI and data services.

Goal: Validate that Conviva Connect has been enabled.

 

Key stakeholders to engage.

  • Chief Product Officer (CPO)
  • SVP / VP / Head of Product Management
  • Chief Digital Officer (CDO)
  • SVP / VP / Head of Digital Experience
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Ready to co-sell or learn more?

Contact: [email protected]