Conviva Finds Agents Burn More Than 2.5 Minutes Gathering Context
Download our report today to dig into the research and discover critical insights into how consumer-facing AI agents can make or break your relationship with customers.
Thought Leadership
Your agents don’t know how your shoppers want to buy
New data shows that two-thirds of your most valuable customers take journeys your analytics were never built to see. The implications for AI agent design — and the analytics infrastructure behind them — are significant.
Product Analytics is Giving You Funnel Vision
Funnel vision isn't a configuration problem or a dashboard gap. It's a structural consequence of using a measurement model designed for a straight-line journey to describe a buying behavior that is almost never straight-line.
Conviva’s Approach to Experience-Centric Operations & Stateful Analytics
Conviva’s approach to build a platform for Experience-Centric Operations involves two key technologies: 1) A thin SDK (we call Sensor), which is a new approach to collecting data from application endpoint and 2) Time-State Technology, which is a new abstraction and system for efficient, real-time, and stateful data processing at scale.
Filling the Analytics Gap: Why Traditional Analytics Won’t Impact Your Business
Conviva has pioneered a new data analytics paradigm called Time-State Analytics that enables companies do experience-centric operational analytics at census-level, at scale, and at 10X lower the cost and 10X faster than they can today.
We’ve Forgotten About the Users in Real User Monitoring
It's time we shift our focus back to what users are going through in real-time. And at Conviva, we believe that’s more than an alert about app error numbers or network latency on sampled data.
Solving the User Experience Challenge: Application Monitoring and User Experience Analytics
Conviva for App can model any critical user flow with experience metrics for the moments that matter for your business.
On-Demand Webinar – Leading with Data: Scaling Streaming Operations to Drive Growth
Join our conversation with Marc Buono, Executive Director of Global Operations and Technology at Peacock. We’ll delve into his invaluable insights and best practices acquired while scaling NBCU’s streaming operations over the past decade.
7 Ideas To Lower TCO of Your Technology Infrastructure
Cut the total cost of ownership of your streaming company by increasing operational efficiency, optimizing services, and getting data-driven insights.
On-Demand Webinar: The Power of Users: User Flow Monitoring in Action
Join our roundtable conversation with the TV Engineering and Operations team at Altice Portugal that were instrumental in launching MEO, Altice’s OTT offering, as we discuss prioritizing the user experience and activating user data to drive competitive advantage.
Boost Ad Revenue in 4 Steps with Conviva Analytics
Use Conviva to get the streaming analytics insights you need to maximize ad engagement, improve the quality of experience, and significantly boost your ad revenue.
On-Demand Webinar: Finding the Single Pane of Glass – From Simple QOE Reporting to Streaming Analytics
Join our conversation with Bill Powell, Enterprise Analytics Lead at TELUS, as we discuss the challenges with developing a single, comprehensive view of performance and the potential of data as a driver of innovation.