Conviva Finds Agents Burn More Than 2.5 Minutes Gathering Context
Download our report today to dig into the research and discover critical insights into how consumer-facing AI agents can make or break your relationship with customers.
Thought Leadership
Your agents don’t know how your shoppers want to buy
New data shows that two-thirds of your most valuable customers take journeys your analytics were never built to see. The implications for AI agent design — and the analytics infrastructure behind them — are significant.
Product Analytics is Giving You Funnel Vision
Funnel vision isn't a configuration problem or a dashboard gap. It's a structural consequence of using a measurement model designed for a straight-line journey to describe a buying behavior that is almost never straight-line.
Product Teams: Top 4 Ways to Embrace Digital Experience Analytics in the Agentic Era
Learn how product teams use Conviva DPI to shine a light on behavior patterns that impact conversion — prioritize the product improvements to deliver predictable business outcomes.
Outcome-Based Agent Evaluation and Optimization E-Book
Lessons from pioneering video streaming position Conviva to power the agentic economy
High Dimensional Analytics in
E-Commerce eBook
Understand how traditional metrics can mislead—and how to fix it. Learn how Simpson’s Paradox impacts decision-making and how Conviva helps you see what others miss.
The New Playbook for Product Insights
This playbook reveals five hidden pain points that keep product teams stuck in reactive mode, and the proven strategies that leading digital organizations use to break through.
The Concurrency Trap: How An Atomic Counter Stalled A Pipeline
Discover how a single atomic counter caused a major slowdown in Conviva's high-scale streaming analytics platform. This post unpacks the concurrency pitfalls behind a mysterious latency spike and offers lessons for Rust developers working with DAGs, actor models, and shared state.
Why Digital Product Insights Need Automated High-Cardinality Cohort Analytics
Discover how automated high-cardinality cohort analytics can prevent misleading product insights, avoid Simpson’s paradox, and drive smarter decisions with Conviva’s next-gen Operational Data Platform.
Digital Experience Meltdown: Why 91% of Consumers Are Frustrated and What It Costs Businesses
Discover how poor digital experiences are driving 91% of consumers to frustration, causing 55% to abandon purchases and 50% to switch competitors. Learn the hidden costs of digital friction and proven strategies to deliver for your customers.
Understanding Your Digital Business Shouldn’t Be This Hard
When your north star business metric — whether it’s conversions, engagement, bookings, or another KPI — declines, do you immediately know why? How long does it take to get answers? How many people need to be involved? And how often do you never actually pinpoint the cause? On the flip side, you want to increase conversions. Do you know what levers to pull or are you always guessing?
The Conviva 2025 State of Digital Experience Report
Download the full report to understand where brands are falling short—and what it takes to win in 2025.