Conviva Finds Agents Burn More Than 2.5 Minutes Gathering Context
Download our report today to dig into the research and discover critical insights into how consumer-facing AI agents can make or break your relationship with customers.
Thought Leadership
Your agents don’t know how your shoppers want to buy
New data shows that two-thirds of your most valuable customers take journeys your analytics were never built to see. The implications for AI agent design — and the analytics infrastructure behind them — are significant.
Product Analytics is Giving You Funnel Vision
Funnel vision isn't a configuration problem or a dashboard gap. It's a structural consequence of using a measurement model designed for a straight-line journey to describe a buying behavior that is almost never straight-line.
The Intellyx Analyst Guide — Digital Experience Analytics for the Agentic Era
Intellyx and Conviva report on why Digital Experience Analytics is what teams need to connect every agent interaction to real outcomes.
eBook: Google UCP, AI Checkout, and the New Question for Retailers
Advanced retailers aren’t rejecting AI agents. Download our eBook to find out how to capture the upside without giving up customer ownership.
Google UCP, AI Checkout, and the New Question for Retailers: Who Owns the Customer?
Know your customer’s behavior and patterns to protect the accuracy and efficiency of their journey while leveraging the speed and efficiency promised by AI agents and Google UCP.
The Essential Guide for AI Teams to Optimize Outcome-Driven Agent Experiences
Learn how Conviva Digital Product Insights (DPI) connects agent conversation patterns, digital product interaction, and business outcomes—automatically revealing where to optimize and what to build next.
Growth Marketing Teams: Top 4 Ways to Embrace Digital Experience Analytics in the Agentic Era
Pattern analytics (backed by full-census telemetry, Automatic Insights, and cohort replay) gives marketers the causal clarity to diagnose swings, reallocate spend, and drive predictable growth.
Product Teams: Top 4 Ways to Embrace Digital Experience Analytics in the Agentic Era
Learn how product teams use Conviva DPI to shine a light on behavior patterns that impact conversion — prioritize the product improvements to deliver predictable business outcomes.
Outcome-Based Agent Evaluation and Optimization E-Book
Lessons from pioneering video streaming position Conviva to power the agentic economy
High Dimensional Analytics in
E-Commerce eBook
Understand how traditional metrics can mislead—and how to fix it. Learn how Simpson’s Paradox impacts decision-making and how Conviva helps you see what others miss.
The New Playbook for Product Insights
This playbook reveals five hidden pain points that keep product teams stuck in reactive mode, and the proven strategies that leading digital organizations use to break through.