The EPIC Framework for Agent Evaluation, Explained
A shopper is using a brand’s AI agent to find wide-fit running shoes to train for a marathon. The agent…
A shopper is using a brand’s AI agent to find wide-fit running shoes to train for a marathon. The agent…
Around 2010, one of the first major broadcasters to launch a streaming product had a problem nobody could name. The…
Twenty million people don’t open a live sports app gradually. They open it ten minutes before kickoff, all at once.…
Download this eBook to learn the top six reasons why your observability and product analytics tools are failing you.
The key to delivering optimal experiences to every user is to comprehensively measure and react to changes in their Quality of Experience in real-time. But, that can mean scanning millions of unique user data points to identify anomalies, detect patterns, and address the root causes of issues. It's becoming more difficult for operations teams to keep up with the speed and scale of user data they need to analyze. That’s where AI comes in.
Success or failure for today’s digital businesses often hinges on their web and mobile apps. Regardless of the market or industry, engineering, IT, and product teams must deliver an available, functional, and delightful experience for their users. For these technical teams, the juggling act is meeting large numbers of users across software that’s increasingly reliantRead more »
In this webinar, experts will explore the benefits and challenges of cloud-native architecture and how observability paired with AIOps can help cut through the complexity and make the most of your observability practice.
The Super Bowl isn't just about a big NFL game or falling in love again with Cool Ranch Doritos. It’s a global event consistently delivering over 110 million viewers.
Today we are thrilled to announce that our Experience-Centric Operations (ECO) service is generally available to all our customers.
Here’s 10 ways Conviva helps drive customer experience, team alignment and efficiency, and business impact for iGaming,
In the fast-paced world of digital streaming, the ability to scale and adapt is crucial for delivering high-quality user experiences. With millions of users engaging with dozens of apps at a time, operations teams need the scale and agility to monitor and optimize every individual user experience in real-time. It’s a massive scale challenge.
This past Saturday’s playoff game represented the highest day of internet use in US history. NBC Sports reported that Saturday’s Chiefs / Dolphins game reached 27.6 million viewers, ranking as the most streamed event in US history. Conviva is proud to continue our eight year partnership with NBC Universal.