Why Every Consumer-Facing AI Agent Needs a Context Graph
Context graphs are essential for consumer-facing AI agents. Learn how they work — and what it takes to build a good one
Product
Product Analytics Captures Your Events. It Doesn’t Understand Your Customers.
Events are what happened. Behavior is what it means. In the era of AI-mediated commerce, understanding the second is what matters.
The Essential Guide for AI Teams to Optimize Outcome-Driven Agent Experiences
Learn how Conviva Digital Product Insights (DPI) connects agent conversation patterns, digital product interaction, and business outcomes—automatically revealing where to optimize and what to build next.
How AI Automation Gives Your Team a Strategic Advantage
AI automation lets you do things in minutes that used to take hours. It’s the key to unlocking the highest QoE you can provide.
Feature Spotlight: Using Metric Filtering to Find Outliers and Take Immediate Action
How does one find issues that affect a smaller set of users but it is still significant enough to impact overall viewer engagement?
Time-State Analytics—Why Everyone Should Care
This week, Henry Milner, a principal engineer at Conviva presented our paper: Raising the Level of Abstraction for Time-State Analytics With the Timeline Framework at the Conference on Innovative Data Systems Research (CIDR) in Amsterdam.
Raising the Level of Abstraction for Time-State Analytics With the Timeline Framework
Conviva's recent academic paper on using Time-State Analytics outside video streaming was published at CIDR 2023.