Why Every Consumer-Facing AI Agent Needs a Context Graph
Context graphs are essential for consumer-facing AI agents. Learn how they work — and what it takes to build a good one
Product
Product Analytics Captures Your Events. It Doesn’t Understand Your Customers.
Events are what happened. Behavior is what it means. In the era of AI-mediated commerce, understanding the second is what matters.
The Essential Guide for AI Teams to Optimize Outcome-Driven Agent Experiences
Learn how Conviva Digital Product Insights (DPI) connects agent conversation patterns, digital product interaction, and business outcomes—automatically revealing where to optimize and what to build next.
Understanding Your Digital Business Shouldn’t Be This Hard
When your north star business metric — whether it’s conversions, engagement, bookings, or another KPI — declines, do you immediately know why? How long does it take to get answers? How many people need to be involved? And how often do you never actually pinpoint the cause? On the flip side, you want to increase conversions. Do you know what levers to pull or are you always guessing?
You Don’t Need Another Dashboard. You Need an Answer.
If your dashboards show a KPI drop but can’t explain why, you’re flying blind. Conviva reveals exactly who’s affected, why it’s happening, and what it’s costing you—so you can fix issues faster and protect revenue before it slips away.
You Shouldn’t Need a Developer to Answer Product Questions
For product teams stuck waiting on tags, Conviva delivers real-time insights—no code, no delay, no developer backlog.
Your Dashboard Says It’s Fine. Your Users Say Otherwise.
Top-line metrics don’t tell the whole story. Discover how micro-cohort analysis reveals performance blind spots and uncovers hidden causes of conversion drops.
Cross-Functional Root-Cause Analysis: Why Product, Engineering, and Ops Can’t Align
Discover why product, engineering, and ops teams struggle to see the same reality during incidents. Learn how real-time diagnostics and shared visibility speed up root cause analysis and protect conversion rates.
Conviva Wins 2025 Google Cloud Business Applications Partner of the Year
Conviva wins the 2025 Google Cloud Business Applications Partner of the Year Award for helping digital services deliver seamless customer experiences.
Conversion Rate Drops: Why Product Teams Still Can’t Find Root Cause
Explore effective strategies for diagnosing and addressing sudden conversion rate drops. Learn about new product analytics tools for root cause analysis and enhance user experience to boost checkout conversions.
Behind the Code: Highlights from the 2024 Conviva Global Hackathon
Global Conviva teams united for the 2024 Hackathon, ideating creative and innovative solutions to elevate the Conviva Operational Data Platform. Learn more!
Better LLM Agent Quality Through Code Generation and RAG
Sharing our insights and learnings from the journey of building LLM agents.