A single AI agent conversation can look perfect and still be broken
Conviva co-founder and CTO challanges industry approaches to agent evals live on stage at VB Transform 2026.
Newsroom
The internet was built for everyone. AI’s about to rebuild it just for you.
Using agentic AI for deep personalization is on the horizon, says Conviva president and CEO, Keith Zubchevich, in this article on The Independent.
AI agents are smart – they just have no idea what you did before you opened the chat
New research from Conviva found that consumer-facing AI agents spend an average of two minutes and 32 seconds gathering basic context before they can address a customer’s actual request.
Heard on the Street – 1/25/2024
Welcome to insideBIGDATA’s “Heard on the Street” round-up column! In this regular feature, we highlight thought-leadership commentaries from members of the big data ecosystem. Each edition covers the trends of the day with compelling perspectives that can provide important insights to give you a competitive advantage in the marketplace.
Shifting The Focus To Experience-Centric Observability
User experience is increasingly magnified as we leverage digital platforms for everything. In an unfortunate twist, it's the user experience that too many digital businesses neglect while trying to stand out in today's hyper-competitive landscape.
CSI Magazine has awarded Conviva its Best Data and Analytics Innovation Award for 2023
We are honored and proud to have won the 2023 CSI Award for Best Data Analytics Innovation. This award demonstrates Conviva’s commitment to innovation to ensure companies across all industries have the competitive advantage they need to succeed.
11 Million Will Skip Linear TV and Stream the Super Bowl. Here’s Why That’s Possible
When the World Cup had its memorable run in Qatar, I enjoyed watching the matches like everyone else. But honestly, I was much more focused on the technical aspects of the viewing experience for fans worldwide.
