Conviva Research: Product Analytics Can’t See What 67% of Consumers Do Before They Buy
The report shows purchase journeys are largely invisible to analytics tools and the problem compounds when AI agents act on the same data.
Newsroom
Conviva Reimagines Digital Experience Monitoring & Analytics for Agentic Era
Conviva DPI reveals patterns behind every consumer interaction and conversation across apps, websites, and AI agents, uncovering growth opportunities, friction, inefficiencies, and confusion in experience, to drive predictable outcomes.
Conviva Named a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring
The only platform to identify consumer experience and engagement patterns that power better outcomes across apps, websites, and AI agents.
Conviva Recognized as 2025 Intellyx Digital Innovator Award Winner for Breakthrough Innovation in Real-Time Performance Analytics
Conviva, the leader in real-time performance analytics, today announced it has been named recipient of the 2025 Intellyx Digital Innovator Award.
91% of Consumers Impacted by Poor Digital Experiences, Leading to Significant Revenue Losses for Businesses
Conviva’s 2025 State of Digital Experience Report Reveals Widespread Issues Impacting Consumer Satisfaction and Business Performance FOSTER CITY, Calif., May 14, 2025—Conviva, the platform that connects experience and engagement patterns to outcomes across digital products and AI agents, today announced the results of its global research, the 2025 State of Digital Experience Report. In today’s attentionRead more »
Conviva Wins 2025 Google Cloud Business Applications Partner of the Year for Media & Entertainment
Conviva wins the 2025 Google Cloud Business Applications Partner of the Year Award for helping digital services deliver seamless customer experiences.
What Every Business Can Learn From NBCUniversal’s Olympic Coverage
As millions of viewers worldwide marveled at the athletic feats during the Paris Olympics, another medal-worthy performance unfolded behind the scenes. NBCUniversal’s flawless delivery of thousands of hours of streamed content to tens of millions of global viewers wasn’t just a triumph of broadcasting—it was a masterclass in understanding user experience.
Conviva Honored with Data Streaming Case Study of the Year Award at Annual Confluent Current Conference
Recognition reflects the company’s work with one of the world’s largest streaming media companies to ensure flawless streaming during the 2023 NFL season
Forbes Innovation No User Left Behind: Embracing Experience-Centric Digital Strategies
Delivering an exceptional user experience is table stakes for running any app or digital service today.
Elevating E-Commerce: Why Quality of Experience is the Key to Success
It’s no secret the e-commerce industry is experiencing significant growth, with 23 percent of retail purchases expected to occur online by 2027.
Avoiding Conversion Blind Spots by Focusing on ‘Quality of Experience’
When booking a plane ticket on your favorite travel site, have you run into any of the following problems?