20 years proving better experiences drive better outcomes
Conviva pioneered Quality of Experience with the world’s biggest streaming platforms. Now, we've applied the same platform to AI agents.
Out of CMU Research
in experience intelligence
Processed in real time
NA, EMEA, APAC
From streaming QoE to agent QoE
CMU research becomes a product
Conviva is founded at Carnegie Mellon to solve the streaming-quality problem the cable industry could not.
Measurement infrastructure for the world's streaming services
Conviva becomes the engine behind audience and QoE measurement for the largest streaming brands and events on earth.
Extend to apps, websites, and the full consumer journey
Stateful behavior capture extends beyond video — into the website and app experiences that surround it.
The experience platform for the agentic era
Conviva connects every consumer signal to every agent decision — the one platform built to ground AI agents in customer behavior.
The team that helped define streaming is shaping what comes next.
Are you a pioneer?
Conviva pioneered Quality of Experience for streaming. Now we’re bringing that expertise to AI agents, building the infrastructure and intelligence needed to understand and improve experiences at massive scale, in real time.
Featured in the publications shaping the conversation.
